Frequently Asked Questions
Everything you need to know about your Cyberjammies order.
What is the standard delivery time for my order?
Standard UK delivery typically takes 3-5 working days. For international orders, please allow 7-14 working days depending on your location.
How do I return an item that doesn't fit?
We offer a 28-day return policy. Items must be in their original condition with all tags attached. You can initiate a return through our online portal to receive a pre-paid shipping label.
What materials are used in Cyberjammies sleepwear?
We pride ourselves on using high-quality, sustainable fabrics. Most of our collections are crafted from a blend of Modal and Cotton, ensuring a soft feel and breathable fit.
How should I care for my nightwear to ensure it lasts?
To maintain the quality of your garments, we recommend a machine wash at 30 degrees Celsius. Avoid tumble drying and iron on a low heat setting if necessary.
Do you offer gift wrapping services?
Yes, we offer a luxury gift-wrapping service at checkout. Your items will be beautifully wrapped in tissue paper and placed inside a signature Cyberjammies gift box.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.